I had some issues.
Firstly I had a model with a few basic add-ons. 3DS Max complained that there were 9 file errors relating to the path of various elements.
When I took the base model as given and tried to import it there was a complaint of 3 path issues. These related to eyes and skin texture, things that I didn't put into the model anyway. In that last instance when I view Utilities (which relates to debugging I see that 1 line is in orange relating to an unknown keyword.
Something is imported into MAX as I see two sets of "corners" which are to contain a) the body and b) the eyes.
There is a means to report a bug so I'll go back there, see what eventuates.